The term ‘bespoke’ means “made for a particular customer or client.” Be very careful of clinics using the term ‘bespoke’ as a marketing ploy. You could end up paying for something you’re not really getting. Bespoke treatments have become very popular over the past couple of years and we are confident that popularity will continue […]
12
Feb
Feb
You walk into a clinic. Looks nice, smells nice, but the music.. well, the music just sucks! 🤮 We’re all about creating personalised experiences and today we take it a step further. If you’re visiting us for an appointment that’s at least 30 minutes long, you can now stream your own music, podcasts, audio books […]
06
Feb
Feb
When it comes to skincare and skin management, the consultation process is the most critical part of any new skincare routine – especially when dealing with more complex skin concerns such as acne, rosacea, melasma and so on. If you don’t take this step seriously, then you’re wasting your time and money! Unfortunately, a lot […]
Effective from January 1st 2020, Children under 14 years of age are no longer allowed in the clinic – this includes babies in prams/strollers. We have made this decision for a number of reasons. First of all, OH&S compliance. Our clinic isn’t child friendly. It’s an open space designed for adults. There are many things […]
Perhaps our biggest challenge over the years – Last Minute Cancellations and No-shows. We have tried many things to prevent them from happening but our time continues to be wasted and many clients wanting an appointment continue to miss out. Despite our best efforts – including verbal reminders about our Cancellation Policy, appointment confirmation emails, […]
Over the years, the skin has become ‘dumbed-down’. It’s been turned into something that is unimportant. You’ve been made to believe that if you can see a visible result, then it must be working – regardless of the long-term side effects or consequences. That is the power of a billion dollar industry driven by bottomless […]
13
Nov
Nov
Like most days, we consult with a lot of clients about their skin. Today we consulted with a client that only yesterday had received dermal fillers and presented with light bruising. Perhaps the most shocking part? They had absolutely no clue that bruising was a potential side-effect, nor did they receive any other post care […]
01
Oct
Oct
We don’t currently offer Laser or IPL based treatments (yet), however we’ve worked with both in the past so we know a thing or two about it. In fact, we often get asked by our clients what to expect and we’ve certainly heard a fair share of horror stories. First of all, it’s very important […]
30
Aug
Aug
“Our industry needs to be legitimate and serious.” Joern Kluge, Founder and CEO of MT.DERM said this several months ago and he is 100% spot on. When he said this, he was referring to the fake certification of the Dermapen 4 Needle Cartridge. The cartridge claims to be a medical product evident by the CE0123 […]
21
Aug
Aug
Up to 85 per cent of Australian’s will develop acne during their life. Approximately 5 per cent will experience severe acne. Nearly half of men and women continue to experience acne into their thirties. It can be painful, distressing and embarrassing. Many treatments today are useless and some are actually harmful. Effective treatments do exist, […]