Consultations

If you’re new to Stellar®, then a consultation is a great place to start. This is where we get to know you… and what you hope to achieve!

Our consultations are much more than just product recommendations – it’s about education. There’s a lot of a misinformation out there including fear mongering, fads, trends and gimmicks. We can help you navigate this minefield while also providing professional, up to date advice.

In some cases, a consultation is mandatory to ensure a particular treatment (such as laser and skin needling) is suitable and appropriate for you. In other cases it can help us to better understand your skin, as well as better understand your expectations and goals so that we can achieve the best results possible.

We take the consultation process seriously – and so should you. It’s the foundation on which we build upon. The more solid that foundation, the better the outcomes.

General Skin Consultation

$49 (30 mins)

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Tell us what your concerns are and we’ll provide straight up, no nonsense advice to help you reach your desired goals as quickly as possible.

What’s included:

  • You tell us your concerns, we provide you the best possible advice.
  • Home care and in-clinic treatment recommendations.
  • Photos using Observ® – a skin diagnostic & imaging camera – so that we can accurately track progress and results.
  • If you’ve already undergone a Clinical Consultation (as below) – it’s a great way to review your current SkinPlan and make any necessary changes.

Clinical Consultation

$119 (60 mins)

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The ‘Gold Standard’ Skin Consultation – perhaps the most in-depth, thorough and professional skin consultation you’ll experience. We encourage you to come prepared to answer lots of questions and to ask lots of questions.

This is not for everyone – but it’s the perfect opportunity to deep-dive into your skin and learn everything there is to know about it. What it needs, what it doesn’t need, what external and internal factors can influence skin quality and health, how to best support it and more!

What’s included:

  • A comprehensive, thorough and in-depth analysis of your skin.
  • Photos using Observ® – a skin diagnostic & imaging camera – so that we can accurately track progress and results.
  • You’ll learn a lot about YOUR skin, what it needs, doesn’t need and why.
  • Education & awareness – you’ll walk away feeling empowered. You’ll be able to make more informed decisions about your skincare moving forward.
  • If there is time available, you’ll also receive a mini facial to experience the products we use and help get you started.

You are under no obligation to take up the recommendations we provide. Be mindful however that results require commitment, and the speed of your results are linked to your commitment!

Laser Consultation

$49 (30 mins)
Redeemable*

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You must complete a Laser Consultation with us before we will perform any laser treatments on you. This is mandatory! There is no getting around it. We do not care if you’ve had laser elsewhere. Calling or messaging us requesting an exemption won’t work either!

There are a few reasons why this step is mandatory, including the following:

  • If you’re a new client, then we have absolutely no idea who you are – including any medications and/or medical conditions that may be detrimental to treatment.
  • Sure, you may have had laser elsewhere – but we have no idea what machine was used or what settings. In fact, we often see clients that thought they were getting laser when in actual fact they were receiving IPL/SHR.
  • It gives us a chance to run through pre and post care and ensure you’re well educated and aware of any possible risks and side effects associated with the treatment. This allows you to make an informed decision.
  • We can answer any questions or address any concerns you may have.
  • Ensure it’s a suitable treatment for you and advise what results are likely to be achieved.
  • Perform a patch test on an inconspicuous/covered area of the body so that we can evaluate how your skin and body reacts to the laser.

Important: No laser treatment should be booked until at least 24-48 hours after your laser consultation has been completed. Any laser treatments booked prior to 24 hours post consultation will be cancelled immediately.