If you’re new to Stellar® then we recommend you start with a Consultation. This allows us to discuss your concerns in more detail and address them appropriately.

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Our consultations are designed to create a foundation for which we build upon. It’s the beginning of your skin and/or laser journey with us. The better the foundation, the better the end results will be. Given the amount of misinformation out there including fear mongering, fads, trends and gimmicks – we can help you navigate this minefield while providing professional, up to date advice that is specific to your concerns.

In some cases, a consultation may be mandatory (or highly reocmmended) to ensure a particular treatment (such as laser) is safe, suitable and appropriate for you. In other cases it can help us to better understand your concerns, expectations and goals and appropriately address them for the best results possible.

We take the consultation process seriously – and so should you! We know that getting treatments without a consultation might sound quick and convenient, but it usually ends up being much the opposite (a waste of time and money).

Clinical Consultation

A comprehensive consultation that includes a detailed and tailored treatment and home care plan to address your concerns.

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Skin & Laser Consultation

A great place to start if you’re just exploring options, or considering laser based skin treatments, and don’t require detailed information.

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Laser Hair Removal Consultation

Prior to any Laser Hair Removal treatments, you must book a consult must be completed so that we can determine suitability.

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Clinical Consultation

$99 (60~ mins)

Similar to our Skin & Laser Consultation but more in depth. We’ll discuss your concerns in detail and advise the best course of action moving forward as well as provide a detailed treatment plan.

Each treatment plan is put together specifically for you taking into your account your own set of circumstances, goals and expectations. We don’t ‘reuse’ treatment plans.

While creating your treatment plan, you’ll also receive a complimentary LED Facial valued at $89 – which almost covers the cost of you consultation. *

The Clinical Consultation will be suitable for you if:

  • You would like a detailed treatment plan sent to you via email with product and treatment recommendations.
  • You’re not familiar with skin care routines (ie. AM and PM routines).
  • You’re not happy with your current routine and would like to start fresh.
  • You’re not getting the results you expected elsewhere and would like professional advice on what to change/improve.
  • You’re looking for in-depth advice and recommendations on how to improve your skin concerns and enhance results.
  • You have multiple concerns (up to 3) you would like to address.

What’s included?

  • A comprehensive consultation and analysis of your skin.
  • Photos using a skin imaging camera (where appropriate) to help accurately track changes and results, and identify any underlying concerns.
  • A treatment plan emailed to you – tailored specifically to you.
  • LED Facial treatment. *
  • Education & awareness – we hope you’ll walk away feeling empowered and educated; able to make more informed decisions about your skincare moving forward.

* The LED Facial is only included if there is time to do so. We can not run overtime. It’s important that you have any specific questions you would like to ask us ready prior to your arrival. As with all appointments, it’s important that you arrive early to ensure you Consultation starts on time as scheduled.

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Skin & Laser Consultation

$Complimentary (30~ mins)

If you’re new to Stellar or considering skin or laser treatments, this is a great place to start. We’ll provide you with all the necessary information to help you reach your desired goals.

This is a General Consultation only and limited to 30 minutes!

You’ll be emailed a basic outline of our recommendations including what products and treatments you should consider to address your concerns. It does not include detailed instructions, guidance or treatment plans.

This consultation will be suitable for you if:

  • You don’t require detailed instructions or guidance.
  • You’re interested in receiving laser based treatments.
  • You’re familiar with skin care routines (ie. AM and PM product routines) and don’t require guidance/instructions on when and how to use them.
  • You’re not happy with your current skincare routine and would like advice on what to change/improve.
  • You’re not getting the results from your current skincare routine and would like advice on what to change/improve.
  • You’re looking for general advice and recommendations.

This consultation will not be suitable if:

  • You require or want detailed instructions or guidance.
  • You are not familiar for with skin care product routines (eg. AM and PM product routines)
  • You have more then one concern you would like to address.
  • You would like detailed advice and recommendations and a complete treatment plan including AM and PM routines, when how to use products and so on.

What’s Included:

  • You tell us your concerns and we’ll provide the best possible advice to achieve the best results based on sometimes limited information.
  • Home care and in-clinic treatment recommendations.
  • Photos will be taken using a skin imaging camera (where appropriate) to help accurately track changes and results and identify any underlying issues.
  • Laser Test Patches if required/appropriate.

** Your first consult is free. Future consults may incur a $49 fee. If you need to cancel or reschedule the consultation for any reason, we may request a $49 fee.

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You are under no obligation to take up the recommendations we provide. Be mindful however that results require commitment, and the speed of your results are linked to your commitment!

Laser Hair Removal Consultation

$Complimentary (30~ mins) **

You must complete a Laser Hair Removal Consultation with us before we will perform any treatments on you. This is mandatory! There are no exceptions. Please do not book any Laser Hair Treatments until we’ve advised it’s safe to do so… which will usually be during your consultation.

There are a few reasons why we ask you not to book treatments until you’ve completed a consultation.

  • If you’re a new client, then we have no idea who you are – including any medications and/or medical conditions that may be detrimental to treatment. We need to make sure the treatment can be performed on you safely.
  • You may have had laser elsewhere and that’s fine – but we have no idea what machine was used or what settings. We often see clients that thought they were getting laser when in fact they were getting IPL/SHR – two completely different technologies.
  • We need to make sure that your hair can be targeted with a laser. All too often we see clients that believe they are suitable candidates when they are not – their hair colour is not as they’ve described and can not be effectively targeted.
  • It gives us a chance to run through pre and post care and ensure you’re well educated and aware of any possible risks and side effects. This allows you to make an informed decision.
  • We perform a patch test to evaluate how your skin and body reacts to the laser. This is done in an inconspicuous area so that should (although rare) adverse reactions occurs, it’s easily manageable. We then have a chance to reassess if laser is suitable for you and it not, provide suitable alternatives.
  • We can answer any questions or address any concerns you may have.

Important: No laser hair removal treatments should be booked for at least 24 hours after your laser consultation has been completed unless we advise otherwise. The effects of laser aren’t always immediate – please be patient!

** Your first consult is free. If you need to cancel or reschedule the consultation, we may request a $49 fee.

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Consultation Requirements

We’ve provided some further information and clarity below in relation to which treatments require a consultation and why. This is a guide only and assumes your skin is in good health and uncompromised. It does not take into account individual circumstances, goals and expectations.

We strongly recommend that if you’re a new client, you start with a skin consultation regardless of the recommendations below.

The choice is ultimately yours. But those clients that do undergo a consultation and start with an initial home care prescription generally see significantly better results and much quicker then someone who doesn’t undergo a consultation.

Clinicals Facials

Not Required

TCA Peels Level 1 – 3

Not Required, But Recommend

Cosmo Peel Forte


Laser Hair Removal


Laser Vascular Removal

Not Required, But Recommend

Laser Pigment Removal

Not Required, But Recommend

Note Required = Low risks treatment that don’t require a consultation or any pre and/or post care required. For best results though, a consultations is advised. 

Not Required, But Recommend = In most cases, these treatments can be booked without a consultation but we deem them unsafe/unsuitable the day, an appropriate alternative treatment will be provided instead. For this reason, we recommend a consultation prior to ensure suitability and to avoid disappointment.

Required = We will not perform the treatment on you without a consultation and in some cases, appropriate pre and post home care. You should not book the treatment until your consultation is completed and we’ve informed you that’s it safe to proceed.