Consultations

If you’re new to Stellar® then a consultation is the perfect place to start. This allows us to discuss your personal goals and expectations and tailor a plan to suit.

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Our consultations are much more than just product and treatment recommendations – it’s about education. There’s a lot of a misinformation out there including fear mongering, fads, trends and gimmicks. We can help you navigate this minefield while also providing professional, up to date advice that you can rely on.

In some cases, a consultation may be required to ensure a particular treatment (such as laser hair removal) is suitable and appropriate for you. In other cases it can help us to better understand your skin, as well as better understand your expectations and goals so that we can achieve the best results possible.

We take the consultation process seriously – and so should you. It’s the foundation on which we build upon. The more solid that foundation, the better the results.

General Skin Consultation

$49 (30 mins)

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Tell us what your concerns are and we’ll provide straight up, no nonsense advice to help you reach your desired goals as quickly as possible.

This is a great option if:

  • You’re familiar with skin care and have been using it on a regular basis for some time.
  • You don’t require detailed instructions or guidance
  • You’re looking for general advice and recommendations on how to improve your skin concerns and enhance results.

What’s Included:

  • You tell us your concerns and we’ll provide the best possible advice.
  • Home care and in-clinic treatment recommendations.
  • Photos will be taken using a skin imaging camera to help accurately track changes and results and identify any underlying issues.
  • If you’ve already undergone a Clinical Consultation (see below) – it’s a great way to review your current skincare routine and make any necessary changes.

Please ensure you bring a list of all products you are currently using. This will help us provide the best advice possible. If we don’t know what products you’re using, then we can only provide advice based on the products we stock – and that may not be ideal or cost effective. It may result in you purchasing products that are simply not necessary.

This consult is not suitable for clients looking for in-depth advice, instructions or guidance. If you are unsure if this consult is suitable for you, please contact us by phone or email before booking.

If you require detailed advice, instructions and guidance, please book a Clinical Consultation instead.

Clinical Consultation

$119 (60 mins)

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The ‘Gold Standard’ Skin Consultation – perhaps the most in-depth, thorough and professional skin consultation you’ll experience.

The perfect opportunity to deep-dive into your skin and learn everything there is to know about it. What it needs, what it doesn’t need, what external and internal factors that could be influencing skin quality and health, how to best support it and more!

What’s included:

  • A comprehensive, thorough and in-depth analysis of your skin.
  • Photos will be taken using a skin imaging camera to help accruately track changes and results and identify any underlying issues.
  • You’ll learn a lot about your skin, what it needs, doesn’t need and why.
  • Education & awareness – we hope you’ll walk away feeling empowered and educated. You’ll be able to make more informed decisions about your skincare moving forward.
  • If there is time available, you’ll also receive a mini facial to experience the products we use and help get you started.

Please ensure you bring a list of all products you are currently using. This will help us provide the best advice possible. If we don’t know what products you’re using, then we can only provide advice based on the products we stock – and that may not be ideal or cost effective. It may result in you purchasing products that are simply not necessary.

You are under no obligation to take up the recommendations we provide. Be mindful however that results require commitment, and the speed of your results are linked to your commitment!

Laser Consultation

$30** (Redeemable)

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You must complete a Laser Consultation with us before we will perform any laser treatments on you. This is mandatory! There are no exceptions.

There are a few reasons for this, including the following:

  • If you’re a new client, then we have no idea who you are – including any medications and/or medical conditions that may be detrimental to treatment. We need to make sure the treatment can be performed on you safely.
  • You may have had laser elsewhere – but we have no idea what machine was used or what settings. We often see clients that thought they were getting laser when in actual fact they were receiving IPL/SHR – two completely different technologies.
  • It gives us a chance to run through pre and post care and ensure you’re well educated and aware of any possible risks and side effects. This allows you to make an informed decision.
  • We can answer any questions or address any concerns you may have.
  • Perform a patch test so that we can evaluate how your skin and body reacts to the laser.

Important: No laser treatments should be booked for at least 24 hours after your laser consultation has been completed. The effects of laser aren’t always immediate – please be patient – it will be worth it, we promise!

** A $30 fee is required to secure your appointment. This fee is 100% redeemable against future laser treatments booked and received within 30 days of your consult. If laser can not be performed on you (it’s not suitable/contraindications exist), it is converted into a Gift Voucher or Credit you can use yourself on anything you like or it can be gifted to someone else. This applies to your first consult only. Any future consults will not be redeemable.