Consultations

If you’re new to Stellar® then we recommend you start with a Consultation. This allows us to discuss your concerns in more detail and address them appropriately.

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Consultations create a foundation to build upon. The better that foundation, the better the end result will likely be. Given the amount of misinformation out there including fear mongering, fads, trends and gimmicks – we can help you navigate this minefield while also providing professional, up to date advice that is specific to your concerns.

In some cases, a consultation may be mandatory to ensure a particular treatment (such as laser) is safe, suitable and appropriate for you. In other cases it can help us to better understand your concerns, expectations and goals and appropriately address them for the best results possible.

We take the consultation process seriously – and so should you! We know that getting treatments without a consultation might sound quick and convenient, but it usually ends up being much the opposite (a waste of time and money).

Skin & Laser Consultation

A great place to start if you’re just exploring options, or considering laser based skin treatments, and don’t require detailed information.

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Clinical Consultation

A comprehensive consultation that includes a detailed and tailored treatment and home care plan to address your concerns.

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Laser Hair Removal Consultation

Prior to any Laser Hair Removal treatments, you must book a consult must be completed so that we can determine suitability.

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Skin & Laser Consultation

$Complimentary (30~ mins)

If you’re new to Stellar or considering skin or laser treatments, this is a great place to start. We’ll provide straight up, no nonsense advice to help you reach your desired goals as quickly as possible.

This is a General Consultation only and strictly limited to 30 minutes!

You’ll be emailed a basic outline of recommendations only including what products and treatments you should consider to address your concerns. It does not include detailed instructions, guidance or treatment plans.

This is a great option if:

  • You don’t require detailed instructions or guidance.
  • You’re interested in receiving laser based treatments.
  • You’re familiar with skin care routines (ie. AM and PM routines).
  • You’re not happy with your current skincare routine and would like advice on what to change/improve.
  • You’re not getting the results from your current skincare routine and would like advice on what to change/improve.
  • You’re looking for general advice and recommendations.

What’s Included:

  • You tell us your concerns and we’ll provide the best possible advice to achieve the best results.
  • Home care and in-clinic treatment recommendations.
  • Photos will be taken using a skin imaging camera (where appropriate) to help accurately track changes and results and identify any underlying issues.
  • Laser Test Patches if required/appropriate.

** Your first consult is free. Future consults may incur a $49 fee. If you need to cancel or reschedule the consultation for any reason, we may request a $49 fee.

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Clinical Consultation

$99 (60~ mins)

Similar to our Skin & Laser Consultation but a lot more in depth. We’ll discuss your concerns in detail and advise the best course of action moving forward as well as provide a detailed treatment plan that you’ll receive via email.

Each treatment plan is put together specifically for you taking into your account your own set of circumstances, goals and expectations. We don’t ‘reuse’ treatment plans.

While writing up your treatment plan, you’ll also receive a complimentary LED Facial valued at $89 – which almost covers the cost of you consultation.

This is a great option if:

  • You would like a detailed treatment plan sent to you via email with products and treatment recommendations.
  • You’re not familiar with skin care routines (ie. AM and PM routines).
  • You’re not happy with your current routine and would like to start fresh.
  • You’re not getting the results you expected elsewhere and would like professional advice on what to change/improve.
  • You’re looking for in-depth advice and recommendations on how to improve your skin concerns and enhance results.

What’s included?

  • A comprehensive consultation and analysis of your skin.
  • Photos using a skin imaging camera (where appropriate) to help accurately track changes and results, and identify any underlying concerns.
  • A treatment plan emailed to you – tailored specifically to you.
  • LED Facial treatment.
  • Education & awareness – we hope you’ll walk away feeling empowered and educated; able to make more informed decisions about your skincare moving forward.
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You are under no obligation to take up the recommendations we provide. Be mindful however that results require commitment, and the speed of your results are linked to your commitment!

Laser Hair Removal Consultation

$Complimentary (30~ mins) **

You must complete a Laser Hair Removal Consultation with us before we will perform any treatments on you. This is mandatory! There are no exceptions. Please do not book any Laser Hair Treatments until we’ve advised it’s safe to do so… which will usually be during your consultation.

There are a few reasons why we ask you not to book treatments until you’ve completed a consultation.

  • If you’re a new client, then we have no idea who you are – including any medications and/or medical conditions that may be detrimental to treatment. We need to make sure the treatment can be performed on you safely.
  • You may have had laser elsewhere and that’s fine – but we have no idea what machine was used or what settings. We often see clients that thought they were getting laser when in fact they were getting IPL/SHR – two completely different technologies.
  • We need to make sure that your hair can be targeted with a laser. All too often we see clients that believe they are suitable candidates when they are not – their hair colour is not as they’ve described and can not be effectively targeted.
  • It gives us a chance to run through pre and post care and ensure you’re well educated and aware of any possible risks and side effects. This allows you to make an informed decision.
  • We perform a patch test to evaluate how your skin and body reacts to the laser. This is done in an inconspicuous area so that should (although rare) adverse reactions occurs, it’s easily manageable. We then have a chance to reassess if laser is suitable for you and it not, provide suitable alternatives.
  • We can answer any questions or address any concerns you may have.

Important: No laser hair removal treatments should be booked for at least 24 hours after your laser consultation has been completed unless we advise otherwise. The effects of laser aren’t always immediate – please be patient!

** Your first consult is free. If you need to cancel or reschedule the consultation, we may request a $49 fee.

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